Privacy Policy
We collect only the information needed to run the store, process orders, support customers, and keep the shopping experience clear.
Policy Details
Information we collect
When you use Home Decor Pakistan, we may collect details such as your name, email address, phone number, delivery address, billing address, order details, support messages, and website interaction information needed to operate the store.
How we use information
We use customer information to process orders, coordinate delivery, confirm payments, answer support questions, prevent misuse, improve the website, and communicate about order or service updates.
Payments and checkout
Payment and checkout information may be processed by our ecommerce platform and payment or manual payment providers. We do not publish customer payment details, and we use payment information only to confirm and manage orders.
Delivery and service providers
We may share the information required to deliver an order with couriers, fulfillment partners, payment providers, hosting providers, analytics tools, or support tools where needed to operate the store.
Cookies and analytics
The website may use cookies or similar technologies for cart functionality, account sessions, site performance, analytics, and security. Browser settings may allow you to limit or clear cookies, but some store features may not work correctly without them.
Contact and updates
We may contact customers about orders, delivery, payment confirmation, returns, support requests, or important store updates. Marketing messages, if used, should include a way to opt out where required.
Privacy questions
For privacy questions or requests about your information, contact support@homedecorpakistan.com with the relevant order or account details so we can review the request.
Common Questions
Do you sell customer information?
No. Customer information is used to operate the store, process orders, coordinate delivery, provide support, and improve the shopping experience.
Why do you need my phone number?
A phone number helps with order confirmation, courier delivery coordination, and support if an address or delivery detail needs clarification.
How can I ask about my data?
Email support@homedecorpakistan.com with your order or account details and the privacy question you want reviewed.
Need Help?
If anything feels unclear, ask before the order moves forward.
Share the product name, order number if you have one, and the detail you need confirmed. We will help with the next practical step.
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